Symptoms:

• A message stating that "this program is not authorized to operate on this media" is displayed whenever you try to run Term-PAK.
• The first four digits of the error code are 7043. 

Cause:

The authorization information for Term-PAK has been lost or damaged on the hard disk.

Resolution:

• Term-PAK was working until I optimized my hard drive.
• Term-PAK was working until I restored my hard drive from a tape backup or other backup device.
• I just purchased Term-PAK and I receive the security error when I try to run the program.
• Term-PAK works fine on my other computers but I receive the security error when I try and run it from this computer.
• Term-PAK will only work when I have the Term-PAK master disk #1 in the disk drive.
• When all else fails.

Term-PAK was working until I optimized my hard drive.

Term-PAK uses a special authorization file to ensure that the installed copy of the software is legitimate and not a bootleg copy. This file has special attributes that typically prevent any modifications to the file. These attributes are also used to ensure that the file is not moved once it is placed on the hard drive. It is possible, however, to move the file to a new location on the hard drive with certain defragmentation utilities. Normally, these utilities do not move files that are marked System, Read Only, or Hidden. By adjusting the properties or options that a defragmentation utility uses, a user may override the default settings and therefore cause any and / or all files on the hard drive to be moved. If the Term-PAK authorization file is moved, the program will stop working and you will receive the "not authorized" message.

If this describes your problem, there are two things that need to be done. First, the authorization needs to be restored to the hard drive so that the program will work again. Second, the defragmentation utility must be configured so that it will not create this problem in the future.

Repair:

Prevention:

You must now reconfigure your defragmentation utility so that it does not cause this problem in the future. There are two ways that this can be done.

1. You can configure your defragmentation utility so that it does not modify or move files that are marked System, Read Only, or Hidden. (See your defragmentation utility's documentation for additional information.)
2. Or, you can configure your defragmentation utility so that it does not modify or move files that reside in the Termpak folder on your hard drive. (See your defragmentation utility's documentation for additional information.)

Term-PAK was working until I restored my hard drive from a tape backup or other backup device.

Term-PAK uses a special authorization file to ensure that the installed copy of the software is legitimate and not a bootleg copy. Because of this, copies of the authorization file will not work.

Repair:

1. Select the Windows Start button.
2. Select Programs.
3. Select MS-DOS Prompt or Command Prompt from the list of menu items.
4. You should see a DOS window on the screen. Press the Alt and Enter keys at the same time to switch to full screen mode. (If the DOS session came up in full screen mode, you do not need to perform this step.)
5. Insert your Term-PAK disk number 1 into drive A.
6. Log on to drive A by typing A: and then pressing Enter. You should see the A:\ prompt.
7. Type EVMOVE C: A: and then press Enter. (Note: There is a single space between EVMOVE and C: and a single space between C: and A:. Also, make sure you type a colon : and not a semi-colon ; ) When the program asks you to verify the operation, press Y to confirm. You will more than likely receive an error. This is normal since the authorization file on the hard drive has been damaged. This procedure will remove the damaged file.
8. Type EVMOVE A: C: and then press Enter. When the program asks you to verify the operation, press Y to confirm. If the operation is successful, you will receive a message to that effect. If you receive an error, please click here.
9. Type Exit to return to Windows.
10. Remove your Term-PAK disk from drive A.
11. Run Term-PAK by double clicking on the Term-PAK icon.
12. When all else fails.

1. Un-install Term-PAK to recover the authorization from the hard drive before restoring backup copies of Term-PAK from a tape drive or other backup media. (Run the Term-PAK setup utility on the Term-PAK master disk #1 and then select Un-install from the setup menu.)
2. Restore your files to the hard drive from the tape backup or other backup media.
3. Re-install Term-PAK. (Run the Term-PAK setup utility on the Term-PAK master disk #1.) The setup utility will not replace newer files in the Term-PAK folder. Therefore, any changes that you have made to the Term-PAK database or any new designs that you have saved will not be overwritten.

I just purchased Term-PAK and I receive the security error when I try to run the program.

Another Windows process or application is more than likely interferring with the Term-PAK setup utility. Please refer to the following article on installation related problems.

If the Term-PAK setup utility completed successfully and you still receive the "authorization error", please try the following.

1. Select the Windows Start button.
2. Select Programs.
3. Select MS-DOS Prompt or Command Prompt from the list of menu items.
4. You should see a DOS window on the screen. Press the Alt and Enter keys at the same time to switch to full screen mode. (If the DOS session came up in full screen mode, you do not need to perform this step.)
5. Insert your Term-PAK disk number 1 into drive A.
6. Log on to drive A by typing A: and then pressing Enter. You should see the A:\ prompt.
7. Type EVMOVE A: C: and then press Enter. (Note: There is a single space between EVMOVE and C: and a single space between C: and A:. Also, make sure you type a colon : and not a semi-colon ; ) When the program asks you to verify the operation, press Y to confirm. You may be asked to enter registration information. If the operation is successful, you will receive a message to that effect. If you receive an error, please click here.
8. Type Exit to return to Windows.
9. Remove your Term-PAK disk from drive A.
10. Run Term-PAK by double clicking on the Term-PAK icon.
11. When all else fails.

Term-PAK works fine on my other computers but I receive the security error when I try and run it from this computer.